Emergency Care When You Need It Most
Our emergency department is staffed with specialized physicians, nurses, and healthcare professionals ready to provide immediate care.
Available 24/7
Our emergency department is open 24 hours a day, 7 days a week, including holidays
When to Call 911
For severe emergencies, call 911 for immediate ambulance transport
Our Emergency Department
The NHBH Hospital Emergency Department provides immediate, high-quality care for patients experiencing serious or life-threatening conditions. Our team of board-certified emergency physicians, specialized nurses, and support staff are available 24/7 to address critical medical needs.
Emergency Services We Provide
What to Expect During Your Visit
Understanding the emergency care process can help reduce anxiety during a stressful time. Here's what happens when you visit our emergency department:
Arrival & Registration
Upon arrival, you'll be quickly registered. In severe cases, treatment begins before registration is complete.
Triage Assessment
A nurse will assess your condition to determine the urgency of your care needs based on severity, not arrival time.
Examination & Testing
A physician will examine you and may order diagnostic tests such as blood work, X-rays, or other imaging.
Treatment
Based on your diagnosis, our team will provide appropriate treatment, which may include medications, procedures, or surgery.
Discharge or Admission
You'll either be discharged with home care instructions or admitted to the hospital for further treatment.
When to Seek Emergency vs. Urgent Care
Emergency Care
Seek emergency care for serious, life-threatening conditions that require immediate attention. If you experience any of the following, come to our emergency department or call 911:
- Chest pain or difficulty breathing
- Severe abdominal pain
- Sudden numbness or weakness
- Severe burns or cuts
- Head injuries with loss of consciousness
- Poisoning or overdose
- Severe allergic reactions
- Uncontrolled bleeding
- Broken bones with deformity
Urgent Care
Urgent care is appropriate for non-life-threatening conditions that still require prompt attention. Consider urgent care for:
- Minor cuts requiring stitches
- Sprains and strains
- Mild to moderate fever
- Ear or sinus pain
- Urinary tract infections
- Minor burns or rashes
- Mild asthma
- Eye irritation or minor injuries
- Persistent cough or sore throat
Emergency Preparedness
Being prepared for a medical emergency can make a critical difference in outcomes. Here are some important steps you can take now to ensure you're ready when seconds count.
Medical Information
Keep a list of current medications, allergies, medical conditions, and emergency contacts easily accessible.
Medication Management
Store medications in their original containers and maintain an adequate supply of essential prescriptions.
Transportation Plan
Know how you would get to the hospital in an emergency, whether by personal vehicle, ambulance, or other means.
Emergency Contacts
Program emergency numbers into your phone and keep a written list in your wallet or purse.
Learn Basic First Aid
Knowing CPR and basic first aid can be life-saving while waiting for emergency services to arrive.
Know Warning Signs
Familiarize yourself with warning signs of common emergencies like heart attack, stroke, and severe allergic reactions.
Emergency Department Location
Address
123 Medical Center Drive
New York, NY 10001
Our emergency department is located on the east side of the main hospital building, with dedicated parking nearby.
Hours
Open 24 hours a day
7 days a week
365 days a year
Our emergency team is always available, including nights, weekends, and holidays.
Parking
Dedicated emergency parking is available directly outside the emergency department entrance.
For patients arriving by ambulance, a separate ambulance bay provides direct access to our trauma rooms.
Insurance & Payment Information
We provide emergency care to all patients regardless of their ability to pay, as required by federal law.
Accepted Insurance Plans
We accept most major insurance plans, including:
- Medicare
- Medicaid
- Blue Cross Blue Shield
- Aetna
- Cigna
- UnitedHealthcare
- Humana
- Tricare
Emergency Medical Treatment and Labor Act (EMTALA)
By law, all patients who come to the emergency department must receive a medical screening examination and stabilizing treatment, regardless of their insurance status or ability to pay.
Payment Options
We offer various payment options including payment plans for those who qualify. Our financial counselors are available to discuss your specific situation.
Financial Assistance
Financial assistance may be available for patients who meet certain criteria.Learn more about our financial assistance program.
Patient Stories
Real experiences from patients who received care in our emergency department.
When my husband collapsed at home, I was terrified. The emergency team at NHBH Hospital not only saved his life but treated us with such compassion throughout the entire experience. They explained everything that was happening and made a frightening situation more manageable.
Sarah Johnson
Heart Attack Patient's Wife
After a serious car accident, I was rushed to NHBH Emergency Department. The speed and efficiency with which they assessed and treated my injuries was impressive. The trauma team worked seamlessly together, and I'm convinced their expertise is why I recovered so well.
Michael Rodriguez
Trauma Patient
When my daughter had a severe allergic reaction, the emergency staff at NHBH Hospital acted immediately. They not only treated her condition but also educated us on how to prevent and manage future episodes. Their follow-up care was exceptional.
Emily Chen
Parent of Pediatric Patient
Meet Our Emergency Care Team
Our emergency department is staffed by board-certified emergency physicians, specialized nurses, and support staff trained to handle any emergency situation.
Dr. Robert Chen, MD
Emergency Department Director
Board-certified in Emergency Medicine with over 15 years of experience in trauma and critical care.
Dr. Amara Patel, MD
Chief of Emergency Medicine
Specializes in emergency cardiac care and has led our stroke response team for the past decade.
Nurse Maria Rodriguez, RN
Emergency Nursing Director
Certified Emergency Nurse with extensive experience in triage and emergency response protocols.
Dr. James Wilson, MD
Pediatric Emergency Specialist
Dual board-certified in Pediatrics and Emergency Medicine, focused on child-specific emergency care.
Our team includes specialists in trauma, cardiac care, pediatric emergencies, stroke care, and more.
All of our emergency physicians are board-certified, and our nurses maintain specialized certifications in emergency care.
Frequently Asked Questions
Non-Emergency Inquiries
Important Notice
This form is for non-urgent inquiries only. If you are experiencing a medical emergency, please call our emergency hotline at 1-800-890-4000 or dial 911 immediately.